You have the option to withdraw from your programme at any time following confirmation of your enrolment. There are two types of withdrawals:
- Early Withdrawal: This occurs when an Ākonga withdraws within the first 10% of the programme’s duration (the Cut-Off Period), up to a maximum of 30 days.
- Withdrawal: This happens when an Ākonga withdraws after the Cut-Off Period.
If you no longer wish to continue with the programme you can opt for an ‘early withdrawal’. This can be done by either sending an email here or directly contacting the Pūkenga.
If you withdraw early you will not incur any fees, will not have your results recorded, and will not have any funding claimed. If you withdraw early during the Cut-Off Period, you are entitled to a refund for fees you have paid. However, if you withdraw after the cut-off date, you will be responsible for any outstanding fees, your completed results will be recorded, and funding will be claimed against your enrolment.
No refunds will be considered after the finish date of the programme, except in exceptional circumstances or if the programme is cancelled.
